Help & FAQ

Upsidia AI is an AI-powered performance analysis tool designed specifically for e-commerce stores. We analyze your website's speed, identify performance bottlenecks, and calculate exactly how much revenue you're losing due to slow page load times.

Our proprietary platform combines multiple data sources and advanced AI algorithms to provide actionable insights that help you boost conversions and revenue.

1. Go to the homepage
2. Enter your store's URL in the analysis form
3. Optionally, add your average selling price for more accurate revenue calculations
4. Click "Analyze Performance"
5. Wait 30-60 seconds for the comprehensive analysis to complete
6. View your detailed results, including letter grade, performance metrics, and revenue impact

Join our waitlist to get access to full performance analysis. Selected stores get:

• Private brand tracking and management
• Save and bookmark your favorite stores
• Access full analysis history
• Advanced AI insights and performance fixes
• Export reports as PDF
• Priority support

Your Leak Score (0-100) represents the percentage of potential revenue you're losing due to performance issues:

• A+/A 0-20%: Outstanding - Minimal revenue leaks
• B 21-40%: Good - Some optimization opportunities
• C 41-60%: Fair - Moderate revenue leaks
• D/E 61-80%: Poor - Significant revenue loss
• F 81-100%: Critical - Severe performance issues

The score is calculated based on mobile and desktop PageSpeed scores, Core Web Vitals, and estimated conversion impact.

Our revenue loss calculation uses a proven formula based on industry research:

1. We measure your Time to Interactive (TTI) - how long until users can interact with your site
2. For every second beyond the optimal 1.7s TTI, conversions drop by ~7%
3. We multiply this drop by your monthly traffic to estimate lost conversions
4. Lost conversions × Average Order Value = Monthly Revenue Loss

Example: If your site takes 4.7 seconds to become interactive (3 seconds too slow), you're losing approximately 21% of conversions. With 10,000 monthly visitors and $100 AOV, that's $21,000/month in lost revenue.

Our system automatically detects the technologies powering your e-commerce store, including:

• E-commerce platform (Shopify, WooCommerce, BigCommerce, etc.)
• Frontend frameworks and libraries
• Analytics and tracking tools
• Payment processors
• CDN and hosting providers
• Third-party apps and plugins

This helps you understand which technologies might be contributing to performance issues and ensures our recommendations are tailored to your specific tech stack.

Upsidia AI is currently in early access mode. To get access:

• Join the waitlist at upsidia.ai/waitlist
• Submit your store URL for review
• Selected operators are onboarded each cohort

We prioritize stores based on fit and potential impact. Previous cohorts filled quickly.

Selected operators receive:

• Full AI-powered performance analysis
• Revenue leak identification with dollar estimates
• Prioritized fix roadmap ranked by ROI
• Developer-ready implementation guides
• Historical performance tracking
• Benchmark comparisons against top stores

Join the waitlist →

We review waitlist submissions on a rolling basis. Selected operators are typically onboarded within 48-72 hours of selection. Notification is sent via email.

Priority is given to stores where we can demonstrate significant revenue recovery potential.

Yes, we take security very seriously:

• All data is encrypted in transit (TLS 1.3) and at rest
• We use industry-standard security practices and regular audits
• Payment processing through PCI-compliant Stripe
• No storage of sensitive payment information
• Regular security updates and monitoring
• Optional two-factor authentication (2FA) for accounts

Learn more in our Privacy Policy.

We collect only the data necessary to provide our service:

• Store URLs you analyze (public information)
• Performance metrics from Google PageSpeed Insights
• Traffic data from third-party data providers (if available publicly)
• Account information (email, name) for registered users
• Usage analytics to improve our service

We never share your personal data with third parties for marketing purposes. All analysis data is publicly accessible information about websites.

Yes, you can delete your account and all associated data at any time from your account settings. This action is permanent and cannot be undone.

After deletion:

• Your account and personal information are permanently removed
• Your bookmarks and saved analyses are deleted
• Public analysis data (store URLs, performance metrics) remains in our database as it's publicly available information
• Active subscriptions are automatically canceled

We recommend analyzing your store:

• Weekly: During active optimization efforts
• After major changes: Theme updates, app installations, sales campaigns
• Monthly: For ongoing performance monitoring
• Before peak seasons: Black Friday, holidays, etc.

Analysis frequency depends on your access tier. Selected operators receive AI credits for ongoing analyses. Each full analysis typically uses 1 AI credit.

Our scores come directly from Google PageSpeed Insights API, so they should be similar. However, you might see slight variations due to:

• Testing from different geographic locations
• Time of analysis (server load, CDN caching)
• Device/network conditions in the test environment
• Dynamic content that changes between tests

We show both mobile and desktop scores, while PageSpeed Insights defaults to mobile. Make sure you're comparing the same device type.

Currently, Upsidia AI can only analyze publicly accessible websites. This is because:

• Google PageSpeed Insights requires public URLs
• We need to access your site to analyze its performance
• Traffic data is based on public search engine visibility

For staging sites, we recommend temporarily making them publicly accessible (using a obscure URL) or waiting until launch to analyze.